Remaining Essential During COVID-19 and Beyond

Todd Mason

Submitted by Todd Mason, President/CEO of the Maine Credit Union League

Maine credit unions are first responders working hard to ensure our members have access to safe, secure, and reliable banking services no matter what. It is a responsibility we take seriously and a role our credit union employees take to heart. Their ingenuity, dedication, and unwavering commitment to our People Helping People philosophy supports our communities and helps our members cope with the financial uncertainty this pandemic has caused.

Credit unions took quick action to help protect members and staff against COVID-19. Branches moved to drive-up and appointment-only services. Greater emphasis was placed on digital banking, ATMs, and other forms of remote access. As a result, credit union members continue to have access to their accounts and the financial services they need while maintaining safe social distancing.

Credit unions also recognized the financial hardship COVID-19 would bear on our economy. We have worked in close collaboration with state and federal policymakers to implement meaningful programs that benefit consumers and small businesses alike. In addition, 100% of Maine’s credit unions are offering their own forms of relief to their members. That assistance can take the form of deferring or lowering payments, offering emergency loans, providing financial guidance, and so much more. We also make much needed contributions to organizations like Good Shepherd Food Bank, Full Plates Full Potential, and local food pantries to address growing food insecurity throughout the state. All of this is delivered with kindness and compassion because that’s what our members and communities need now more than ever before.

Maine people and businesses are resilient and will persevere. We are in this together and we will get through this with the hallmark grit, ingenuity, and compassion that Mainers are known for. Maine credit unions will continue to help and look forward to playing an essential role in our members’ and state’s economic recovery. Simply put, Maine credit unions are here for you.

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